Installation Queries
Logon Queries
Hardware Queries
General Queries
System SPEC

General Queries

Can I download live prices from Marketmaker® into a 3rd party application, like Excel?

Does the Cash and Payments History window show cash in or out transactions?
Can I have multiple logins to one account?
Do I need to install the CD if I've already installed Marketmaker® from the website?
Can the email alert message content be edited so it can be received on mobile phones?
Can I run CFD live a/c and SB live a/c on the same computer simultaneously?
Can the news be filtered?
What does IF-DONE mean?
What does OCO mean?
What does GTC mean?

Can I download live prices from Marketmaker® into a 3rd party application,like Excel?

There is no facility to connect a 3rd party application to Marketmaker® to extract live prices. The Board of Directors decided to withdraw this service when Marketmaker® v4.3 was retired in January 2003 and there are currently no plans to re-introduce it. 

Does the Cash and Payments History window show cash in or out transactions?

The Cash and Payments History window will show both cash in and out, to and from the account. To open it, go to 'Trading' in the Marketmaker® menu, select blotters and select 'Cash & Payment History'


Can I have multiple logins to one account?

Please contact the Helpdesk to create a second logon.

Do I need to install the CD if I've already installed Marketmaker® from the website?

No. The Installation file on the CD-ROM and from the website are the same. They install SunJava and the core Marketmaker® program code. After they've been installed, Marketmaker® automatically checks a server, to find and then download, any updates or additional code it requires

Can the email alert message content be edited so it can be received on mobile phones?

No. The message length is fixed. We are looking to include this functionality in the future.

Can I run CFD live a/c and SB live a/c on the same computer simultaneously?

Yes, if the computer has adequate resources (Processor speed, RAM, etc.)

Can the news be filtered?

You can make the news instrument specific by selecting related news from the right hand click menu on the single price window for that instrument.

What does IF-DONE mean?

If-done orders are two orders, the second linked to the first. When the first order is executed the second order then becomes active.

What does OCO mean?

'One Cancels Other'
Two orders are created, the second linked to the first. When one is executed the other is automatically cancelled.

What does GTC mean?

'Good Till Cancelled'
Order will remain pending until it is either executed or manually cancelled.

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