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Installation Queries

Why won't Marketmaker® install on Windows 95?

Do I have to install Marketmaker® to my 'C:' Drive?
Do I need to download the latest SunJava manually for Marketmaker® to work?
Do I need to install the CD if I've already installed Marketmaker® from the website?
If I use a new PC, will I need to fully install Marketmaker® again?
How long will it take to download from the Internet?
Which versions of Windows will Marketmaker® work on?
Should I install the latest Service Pack / Patches from Microsoft?

Why won't Marketmaker® install on Windows 95?

Marketmaker® will not run on Windows 95 because the SunJava application we use is not compatible with Windows 95.

Do I have to install Marketmaker® to my 'C:' Drive?

No. During the Installation, you can customise the location where you want Marketmaker® to install to.

Do I need to download the latest SunJava manually for Marketmaker® to work?

No. Built into the Installation of Marketmaker® are the setup files for SunJava. The install process will examine your machine to determine whether you need the SunJava program, and if so, will download and install it automatically from our servers

Do I need to install the CD if I've already installed Marketmaker® from the website?

No. The Installation file on the CD-ROM and from the website are the same. They install SunJava and the core Marketmaker® program code. After they've been installed, Marketmaker® automatically checks a server, to find and then download, any updates or additional code it requires

If I use a new PC, will I need to fully install Marketmaker® again?

Yes. If you use a different computer than your normal one, such as in an Internet Cafe or you buy a new replacement PC, you will need to either install the CD-ROM or download and install the file from our website. Once the Installation is complete, login as normal and everything will be as you left it.

How long will it take to download from the Internet?

Depending upon your Internet connection, we estimate that it will take 5-15 minutes if you have broadband and between 45-60 minutes if you have a 56K dial-up modem. The setup file is approximately 21MB in size.

Which versions of Windows will Marketmaker® work on?

Marketmaker® will run on Windows 98, ME, 2000 and XP (Home & Professional). It will NOT work on Windows 95

Should I install the latest Service Pack / Patches from Microsoft?

Yes. Installing the latest Service Pack and patches, for whichever version of Windows you run is always a good idea, as these will solve alot of problems and should make Windows run much more reliably. Marketmaker® and any other program you have installed will benefit from this indirectly. Go to http://www.windowsupdate.com, have Microsoft's web site scan your machine and install any upgrades it suggests.
 

 

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