Installation Queries
Logon Queries
Hardware Queries
General Queries
System SPEC

Logon Queries

How will my access to Marketmaker® be affected by my firewall?

Will I need to configure Marketmaker® to negotiate through a Proxy Server?
Why i am not getting Crude Price on Marketmaker®?

 

How will my access to Marketmaker® be affected by my firewall?

Marketmaker® shouldn't be troubled by any corporate or personal firewall software you may have to go through, as it will happily use port 80, just like all other standard web traffic. Marketmaker® can also use port 1057 but you will need to open this port manually on your firewall as it is normally d by default.

If you are running any personal firewall software on your PC, you may be prompted to give two programs (iiAppStart.exe and iiDownloader.exe) permission to access the Internet. These are the core Marketmaker® applications that start and run the program. 

Will I need to configure Marketmaker® to negotiate through a Proxy Server?

Yes. Ask your Network Administrator to tell you the type of Proxy server you have (SOCKS5, SOCKS4 or HTTP), it's IP address, the port number and the Proxy server's username and password if one is required. If your Network Administrator has any questions, feel free to get them to contact the Helpdesk and they will explain what needs to be done and answer any queries they may have.

Click here to see how to config Proxy Setup

Why I am not getting Crude Price on Marketmaker?

Yes. in order to get crude price on market maker you need to install CFB Crude extractor file,
just follow this steps to complete setup

1, Exit the market Maker application
2, Download CFB_Crude Extractor File From here
3, Run From the Location and complete the setup,
4, Start Market maker from Desktop.

 

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